Business Support

Support for businesses with a historical focus

Do you run a business with an eye on history?

Perhaps you run a genealogy service, specialise in teaching traditional crafts, create historically accurate garments, organise historically themed events, maintain and conserve historical houses, design and create historical landscapes.

Do you find yourself wishing you had extra hours in the day as you run your business, deal with the administrative side, plan for growth and still leave enough time for leisure?

How would you like your own personal assistant to support you and your business? Someone who understands your needs and appreciates the historical context of what you do?

Sounds good. But perhaps you are not sure you have space for an extra person or are not sure you can afford it?

Well this is where Halcyon Virtual Assistance can help.

We provide administrative, project and business support for businesses on an as needed basis. We work from our own offices, providing you remote support via email, phone and through cloud computing technology.

Our services are tailored to each client and their business needs. So whether you need holiday cover, a one off project or ongoing business support, Halcyon Virtual Assistance is your go-to support.

Want to know more about how we can help? Read our case studies below.

Case study 1 – the genealogist

Ivan is a genealogist who runs his own business providing family and local history research. He works on his own and spends the majority of his time in archives and libraries. He is concerned that he is missing potential customers as he is unable to answer his phone whilst researching. He is also concerned that the administrative side of his business is in a bit of a mess.

How Halcyon Helps

The first thing we do is set Ivan up with a call answering service. For a small monthly fee all Ivan’s phone calls are answered by a professional receptionist who deals with all enquiries. This gives peace of mind to Ivan who knows he won’t miss a client through failure to answer the phone.

Second thing we take charge of is Ivan’s administration. Ivan has dealt with a lot of clients over the years he has run his business but he doesn’t have a good system to keep a track of everyone. From his existing records we create a simple contacts database which not only lists all his clients with notes of what research he carried out for them but also all his suppliers and professional contacts.

From his client database we create a newsletter list so Ivan can keep clients informed of his work and business. This means that clients are kept informed of the services he provides, ensuring that when they need further research they will return to Ivan.

This helps Ivan run his business smoothly and effectively.

Case study 2 – the period costumier

Ella runs a business creating historically accurate clothes for stage, screen and individuals. She has a workroom where she and her small team of seamstresses design and create carefully researched clothing. Ella has noticed an increased interest in sewing and designing historical clothing and would like to offer workshops for the general public but hasn’t had the time to put her thoughts into action.

How Halcyon Helps

On speaking to Ella it becomes clear that she would like to carry out intimate workshops for 2-4 people at a time and that she would like to hold them during her quieter months as a way of increasing her income. With a small workshop it is possible to offer very tailored courses so we decide to look to Ella’s private clients and base the workshops on what they need.

Once the content and dates have been decided we mail her private clients as well as specialised and local press. We then deal with all aspects of setting up the course, writing the syllabus, materials list and health and safety information, adding a page to her website with information on the workshops, dealing with all enquiries, booking the attendees and taking payment. Once the workshop has taken place we contact the participants for feedback and to let them know of future workshops.

Our support enables Ella to offer workshops whilst continuing to run a successful costumier business.

Contact us now to find out how Halcyon Virtual Assistance can help you.

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Halcyon Virtual Assistance

1st Floor, Barclays House, Gatehouse Way, Aylesbury, Bucks, HP19 8DB

0845 6531060